Vinted Users Share Displeasure About Size Updates
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are posting online stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Changes
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Necessary Adjustments
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.